Here you will find answers to the most common questions. If you don't find what you are looking for, you are always welcome to contact us directly.
Booking & travel planning
How do I book a trip?
You start by sending a non-binding inquiry via our website or contacting us directly. A personal travel advisor will get in touch and create a customized travel itinerary.
Can the trip be customized to my wishes?
Yes – all our trips are 100% tailor-made. You can customize the itinerary and length, hotel standard, activities and excursions, pace, and budget.
How long does it take to receive an offer?
Typically, you will receive an initial proposal within 1–3 business days, depending on the complexity of the trip.
Price & payment
What is included in the price?
The content varies from trip to trip and may include accommodation, transportation between destinations, selected excursions, and meals where specified. Everything that is included – and not included – will be clearly stated in the offer.
Are flights included?
International flights can be included upon request, but can also be booked separately if you wish.
How is payment made?
Payment terms and deadlines are always clearly stated in the offer before booking.
Hotel & standard
What hotel standard can I expect?
We collaborate with reputable 3–4 star hotels, boutique hotels, and selected 5-star resorts. The standard is adapted to your preferences and budget.
Can I choose luxury or more affordable options?
Yes. We offer everything from budget-friendly solutions to exclusive luxury trips – without compromising on quality and safety.
During the trip
Will I receive assistance during the trip?
Yes. You will receive a detailed itinerary, contact information for local partners, and the possibility of assistance if needed.
Are the excursions guided?
Some excursions are guided, others are self-guided. This will be clearly described in the itinerary.
Changes & cancellation
Can I change my trip after booking?
Changes are often possible, depending on availability and suppliers. Any costs will be communicated before the change is confirmed.
What happens if I have to cancel?
Cancellation terms vary depending on the trip and suppliers. These are always clearly stated before booking.
Practical information
Do I need a visa?
Visa regulations vary from country to country. We will inform you about the current visa requirements, passport validity, and entry rules for your destination.
When is the best time to travel?
The best travel time depends on the destination and type of trip. We always advise on climate, season, and optimal travel periods.
Safety & quality
Is ReadySetIsland a safe travel provider?
Yes. We only collaborate with reputable and quality-assured partners and place great emphasis on safety, responsible travel, and good follow-up throughout the entire trip.
Didn't find the answer?
Contact us for personal travel advice and a non-binding offer. We are happy to help you plan your next trip.
Contact us →