These terms and conditions apply to all package tours purchased through ReadySetIsland AS (org. no. 936 970 990), hereinafter referred to as the organizer. The terms are drafted in accordance with the Package Travel Act.
1. Conclusion of the Agreement and Payment Terms
The agreement between the customer and ReadySetIsland AS is considered concluded when the customer has received written confirmation of the booking via email or other electronic confirmation.
Deposit upon booking: NOK 7,000 per person with a payment deadline of one week. If payment is not received within 2 days after the due date, ReadySetIsland AS may terminate the agreement, unless the customer can document that payment was made within the deadline.
Remaining balance is due no later than 65 days before departure, unless the organizer can document earlier payment obligations to sub-suppliers. Any differing payment deadlines will be clearly stated before booking.
Travel documents will be sent by email approximately 2 weeks before departure.
2. What the Agreement Includes
The agreement includes the package tour as stated in the booking, confirmation, travel voucher, and any additional services agreed upon between the parties.
Information provided on ReadySetIsland's website, in emails, or other marketing materials is part of the agreement, unless the information has been clearly changed before the agreement was concluded.
3. Price of the Journey
The agreed price includes all known taxes, fees, and charges. Any local fees that must be paid directly at the destination will be clearly stated. The price for cancellation protection and travel insurance is extra.
ReadySetIsland AS reserves the right to adjust prices due to changes in public taxes and fees, transport costs, or exchange rates. A price increase cannot be announced later than 20 days before departure, and cannot exceed 8% without giving the customer the right to cancel free of charge.
ReadySetIsland AS may set a reasonable deposit. If the trip incurs verifiable upfront costs — e.g., flights, hotels, or activities without refund rights — the deposit may be increased accordingly.
4. Special Conditions
Cancellation protection and travel insurance: The customer is strongly encouraged to take out cancellation insurance and travel insurance. ReadySetIsland AS does not mediate insurance but informs about the need.
Entry regulations: The customer is solely responsible for a valid passport, visa, and necessary documents. ReadySetIsland AS provides general guidance but does not take responsibility for changes in entry rules.
Health: The customer is responsible for familiarizing themselves with health requirements and recommendations for the destination.
5. Cancellation and Transfer
Extraordinary circumstances: The customer can cancel free of charge in case of unavoidable and extraordinary circumstances that significantly affect the trip — war, natural disasters, serious illness, etc.
Cancellation fees:
Within 24 hours of booking, you can cancel free of charge. After 24 hours, we retain the deposit. 65–36 days before departure, the cancellation fee is 50% of the tour price. Less than 35 days before departure, no refund will be given, except for public fees.
Cancellation must be made in writing to info@readysetisland.no. The cancellation date is considered the date the cancellation is received by ReadySetIsland. On public holidays or general days off, it is counted from the next business day.
Already paid flight tickets for which ReadySetIsland does not receive a refund must be covered by the customer upon cancellation.
The terms in this point deviate from the norm as described in the General Terms and Conditions for Package Tours, due to guarantees and obligations to sub-suppliers.
Illness with insurance: In case of valid cancellation insurance, the insurance company's terms apply. The customer is obliged to document the circumstances.
Transfer of the trip: The customer can transfer the trip to another person who meets the conditions, against any fees. The original customer and the new traveler are jointly and severally liable. Airlines generally do not allow transfer to another person.
6. Organizer's Right to Change or Cancel
ReadySetIsland AS may cancel the trip if too few people have signed up, or in case of unavoidable and extraordinary circumstances. In case of cancellation, all paid amounts will be refunded, or the customer will be offered an alternative trip.
7. Obligations of the Parties
The organizer is obliged to carry out the trip in accordance with the agreement and provide assistance when needed.
The customer is obliged to pay on time, provide correct information, comply with laws, rules, and local conditions, and to lodge complaints without undue delay.
8. Defects and Complaints
In case of defects, the customer is entitled to remedial action, price reduction, termination, and compensation within the framework of the law. Complaints must be made without undue delay.
9. Dispute Resolution
If a dispute cannot be resolved amicably, the matter may be brought before the Package Travel Complaints Board.
10. Travel Guarantee
ReadySetIsland AS has provided a statutory guarantee to the Travel Guarantee Fund.
Questions about the terms?
Feel free to contact us at info@readysetisland.no or +47 98 62 49 74 — we are happy to help you.